Shipping policy

Shipping Policy

Where we ship LashedbyU currently ships to addresses within South Africa only. We do not offer international shipping at this time.

Processing time Orders are processed within [1–3] business days of payment being confirmed. You'll receive a confirmation email once your order has been placed, and a separate notification once it has shipped.

Delivery time Once your order has shipped, please allow 8–11 business days for delivery to your address. Business days are Monday to Friday, excluding South African public holidays. Delivery times may occasionally be longer during peak periods (such as Black Friday or the festive season) we'll let you know if this affects your order.

Delivery address Please make sure your delivery address, contact number, and email address are correct at checkout. LashedbyU is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If you need to correct your address after placing an order, contact us as soon as possible at lashedbyuvi@gmail.com, we cannot guarantee a change once an order has already been handed to our courier.

Tracking Once your order ships, you'll receive tracking information (where available) so you can follow your delivery's progress.

Lost, delayed, or damaged parcels If your order hasn't arrived within the estimated delivery window, or arrives damaged, please contact us at lashedbyuvi@gmail.com with your order number so we can investigate with our courier and resolve it as quickly as possible.

Shipping costs Shipping costs are calculated at checkout based on your delivery address and order size. Standard shipping using the local courier company is Aramex which is R99